Shipping

Shipping policy

Shipping availability, carrier options, delivery times and costs may vary by destination. Contact support@freez.asia before ordering if you need confirmation for a specific country or region.

Order handling

Orders should be reviewed for payment confirmation, destination availability and product stock before shipment.

Customs and duties

International orders may be subject to local import duties, taxes or customs checks. These costs and requirements are the responsibility of the recipient unless stated otherwise.

Security note

Inspect packaging before opening. Do not use a device that appears tampered with, damaged or inconsistent with official Freez Wallet materials.